Agentic AI for emergency response and regulated operations.
Turn regulations and events into governed plans, coordinated work, and audit-ready evidence—with humans always in control.
Two solutions. One compliance-first platform.
Start where your risk is highest—major events, or everyday regulated operations.
EmergencyAct
Emergency event & response management for utilities and critical infrastructure.
Plan, coordinate, and execute response on ServiceNow—capturing audit-ready evidence as you go.
The Problem
- •Major events escalate faster than teams can coordinate.
- •Signals, assets, and comms live in silos—no single operational picture.
- •Manual tasking and documentation slow restoration and increase audit risk.
Key Features
- OT/IT/SCADA alert ingestion into one response workspace
- Asset-level impact analysis (customers, crews, critical assets)
- AI-guided playbook activation with approval gates
- Coordinated field tasking + evidence capture in ServiceNow
- Everbridge integration for mass notification and situational awareness
Benefits
- Faster, coordinated restoration
- Clear accountability across teams and mutual aid
- Audit-ready evidence trails (built-in)
- Better customer and regulator communications
Compliance Operations
AI Agents for permits, inspections, maintenance, and reporting—built for regulated work.
Automate compliance execution in the flow of work—without giving up human control.
The Problem
- •Permits, inspections, and reporting are manual and error-prone.
- •Spreadsheets and disconnected teams create gaps in control tracking.
- •Document intake and scheduling bottlenecks drive rework and compliance exposure.
Key Features
- Permit AI: extract → verify → schedule
- Inspection planning + mobile execution support
- Maintenance AI Agent scheduling (preventive + planned)
- Compliance reporting automation (drafts, rollups, dashboards)
- Evidence and audit trail captured by default
Benefits
- Less planning and scheduling effort
- Fewer documentation errors and missed steps
- Higher field service productivity
- Lower cost of compliance
Agentic AI designed for compliance—with humans in control.
“AI proposes and drafts. People approve and execute.”
Agentic AI that does the work
AI Agents automate intake, analysis, and creation of tasks/work orders from regulatory and operational inputs.
Governance and verification built in
Field inputs can be verified before becoming operational tasks; plans and communications move through explicit review/approval gates.
Built on ServiceNow (enterprise-ready)
Unify workflows and integrate IT/OT and communications—covering end-to-end lifecycle from detection to resolution.
Built on ServiceNow.
Enterprise-ready from day one.
Deploy Ekatra inside the platform your teams already use—so you can orchestrate work, governance, and evidence without creating another system.
- AI + data + workflows in one system of action
- Single operational record for tasks, evidence, and approvals
- Enterprise-grade governance and auditability
- Extensible integrations across your ecosystem
Signals + Regulations
Ingested automatically
Ekatra AI Agents
Propose & Draft Plans
ServiceNow Workflows
Human Approval & Execution
Audit-Ready Evidence
Stored in Single Record
See Compliance AI Agents on ServiceNow.
Let’s map your highest-risk compliance workflows and show the AI Agents that can execute them.